ServiceMaster (Staffordshire & Cheshire) Ltd
ServiceMaster (Staffordshire & Cheshire) Ltd commenced providing our cleaning services in 1997. We offer professional cleaning to many organisations, across many sectors, across Staffordshire and Cheshire and are continuing to grow due to our high quality and reliable cleaning services.
Our cleaning schedules are designed to meet the needs and wants of our clients and our cleaners follow these religiously ensuring that standards are at a continuous high.
We commenced providing our cleaning services in 1997. We offer professional cleaning to many organisations, across many sectors with a recognisable brand you can trust having satisfied clients for over 20 years.
We cover all over Staffordshire and Cheshire including Crewe, Stoke-On-Trent, Newcastle-Under-Lyme to name a few. If you'd like to find out if we service your area or location, get in touch via the contact us page.
Our friendly, helpful team are always on hand to assist and respond quickly to any customer needs. By listening to you, we are able to constantly improve our services in any way that we can.
Here at ServiceMaster, we believe that cleaning is not just a commodity but an opportunity to provide a remarkable and personal service. Our dedicated team of professionals ensure that you receive remarkable service, everytime.
ServiceMaster has held ISO 9001 Quality Management Accreditation since October 2015. This accreditation underpins the company’s commitment to meeting the standards of service provided for by the contract and working hours. Our aim is to meet and exceed our client’s needs in the most reliable, friendly, safe and efficient way possible.
ServiceMaster employ a higher ratio of Managers and Supervisors compared to the industry norm to ensure Service Levels are achieved and maintained. Our team of dedicated professionals work diligently to deliver a common goal of Total Customer Satisfaction.
We are committed to providing a service which is consistently checked to ensure that high standards are maintained. We understand the importance of good communication, demonstrating our commitment by providing regular management visits to our client’s premises.
Staff Monitoring and Attendance
Staff are our most important resource and their regular attendance and timekeeping is vital to maintain excellent cleaning standards and customer satisfaction. ServiceMaster takes this part of its commitment to our clients very seriously and we have invested in the latest technology to monitor this.
ServiceMaster uses EziTracker to monitor its workforce which alerts management to any “no-shows” enabling a swift response whilst also giving us the exact time a member of staff has arrived and left the premises using real time technology.
ServiceMaster holds ISO accreditation and uses tools such as EZItracker to mange its staff ensuring you get the best possible service.